Privacy Policy

Who we are

Kacapo is operated by Alex Dickson, trading as Kacapo. You can reach Alex directly at alex@kacapo.co.uk. This privacy policy explains how we collect, use, and protect your personal information when you use our website or join our waitlist.

For the purposes of UK data protection law, Kacapo is the data controller for the information described on this page. Kacapo is not yet a registered limited company, which is common at the pre-launch stage; registered company details will be added here before launch.

What data we collect

• Waitlist email address: when you enter your email to join the early access list.
• Session identifier: a temporary, anonymous ID used to understand how visitors use the demo and to prevent duplicate waitlist submissions.
• Demo inputs: any text or URL you paste into the live demo. These are sent to our AI provider to generate an answer, but they are not stored on our servers.
• Technical data: standard browser and device information collected by our analytics provider, such as page views, session duration, and approximate location.

How we use your data

We use your data only for the following purposes:

• To add you to the waitlist and notify you when Kacapo launches.
• To send you the confirmation email when you join the waitlist.
• To understand how visitors use the demo and where they drop off, so we can improve the experience.
• To prevent abuse or spam of the demo or waitlist form.

We never sell your personal data, and we do not use it for advertising or share it with data brokers.

Legal basis for processing

We process your data under the UK GDPR and the Data Protection Act 2018, on the basis of consent. When you join the waitlist, you consent to us storing your email and contacting you about Kacapo. You can withdraw that consent at any time by emailing alex@kacapo.co.uk, and every email we send includes a way to opt out.

Who we share your data with

We use a small number of third-party services to run Kacapo. These providers process data only on our behalf and do not use it for their own purposes.

• Supabase — stores waitlist email addresses and session identifiers.
• Resend — sends the waitlist confirmation email.
• PostHog — records anonymous usage analytics and demo events.
• AI provider — processes the text or URL you paste into the demo to generate an answer. Inputs are not stored.

Where your data is processed

Our website and database are hosted in the European Union. Our AI provider processes demo questions outside the UK. Where information is transferred outside the UK, it is protected by the transfer safeguards recognised under UK data protection law. Only the text you paste into the demo is sent to the AI provider, it is used only to generate your answer, and it is not stored by us.

How long we keep your data

We keep your email address for as long as you remain on the waitlist, or until you ask us to delete it. If you do not sign up to Kacapo after launch, we will delete your email within two years of the date you joined the waitlist.

Your rights

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Withdraw your consent at any time.
• Object to processing based on legitimate interests.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at the email address below.

Cookies and analytics

We use PostHog to understand how visitors interact with the site. This may involve cookies or similar technologies to track page views, demo usage, and waitlist signups. You can block analytics cookies through your browser settings.

Data security

We take reasonable steps to protect your data, including secure transmission, access-controlled databases, and only sharing data with trusted providers. However, no system is completely secure, and we cannot guarantee absolute security.

Children's data

Kacapo is a service for business owners, and this website is not directed at anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us with their personal information, contact us and we will delete it.

Changes to this policy

We may update this policy as Kacapo grows or as the law changes. Any changes will be posted on this page with a revised "last updated" date.

Contact us

If you have any questions about this privacy policy, want to exercise any of your rights, or would like your email removed from the waitlist, email Alex at alex@kacapo.co.uk and you will get a reply from a real person.